At Gau Priya Gaushala, we are committed to delivering pure, high-quality ghee. Your satisfaction is important to us. Please read our refund policy carefully.
1. Eligibility for Refunds
- Refunds are applicable only for unopened and unused products.
- We do not accept refunds for products that are damaged, opened, or used.
- Refund requests must be submitted within 15 to 30 days of receiving the product.
2. How to Request a Refund
To request a refund, please:
- Contact us at gaupriyaf@gmail.com with your order number and issue details.
- Ensure the product is unopened and in its original packaging.
- Our team will review your request and respond within 3 business days.
3. Refund Process
- Once approved, refunds will be processed using the same payment method used for purchase.
- Refunds may take 5–10 business days to reflect in your account.
4. Shipping Costs
- Original shipping charges are non-refundable.
- Return shipping costs, if any, are the customer’s responsibility.
5. Non-Refundable Items
- Opened or partially used ghee jars.
- Damaged products caused by mishandling after delivery.
6. Contact Us
For any questions regarding refunds or your order:
Email: gaupriyaf@gmail.com
Phone: +91 9708700700